Get in Touch
We're Here for You
Questions about your order, a frame, or just want to say hello — we'd love to hear from you.
Send Us a Message
We typically respond within 24 hours.
Customer Support
We respond to all inquiries within 24 hours.
"Frame Your Power."
Every pair of T. Harris frames is crafted with intention. We stand behind each piece — and behind every customer who wears one.
FAQ
Frequently Asked Questions
Returns & Exchanges
Returns & Exchanges
At T.Harris Eyewear, we are committed to providing premium-quality eyewear and ensuring every order is carefully inspected before it is shipped.
No Refunds
All sales are final. We do not offer refunds for any purchases.
Exchanges
Exchanges are only accepted if you receive an item that is damaged or defective upon delivery. To request an exchange, please contact us within 48 hours of receiving your order with your order number and clear photos of the damaged or defective item.
Items approved for exchange must:
- Be unworn and unused.
- Be returned in their original packaging with all accessories included.
- Be approved by our customer service team before being returned.
T.Harris Eyewear reserves the right to decline exchange requests that do not meet the above conditions.
Thank you for choosing T.Harris Eyewear, where luxury, quality, and customer satisfaction remain our priority.
Frame Care
Frame Care Guide
Your T.Harris Eyewear is crafted with quality, precision, and durability in mind. With proper care, your frames will maintain their beauty, comfort, and performance for years to come.
Cleaning Your Frames
- Use the T.Harris microfiber cloth provided to gently clean your lenses and frames.
- For a deeper clean, rinse with lukewarm water and use a mild soap if needed.
- Avoid harsh chemicals, household cleaners, alcohol-based products, or abrasive materials that may damage the frame finish or lens coatings.
Proper Handling
- Always use both hands when putting on or removing your eyewear to help maintain proper alignment.
- Avoid placing your glasses face down on any surface to prevent scratches.
- Do not wear your frames on top of your head, as this may stretch and misalign the temples.
Storage
- When not in use, store your eyewear in its protective velvet T.Harris Eyewear case.
- Keep your frames away from extreme heat, such as inside a parked vehicle, near fireplaces, or in direct sunlight for prolonged periods.
- Avoid exposing your eyewear to excessive moisture or harsh environmental conditions.
Protecting Your Investment
- Handle your eyewear with care to preserve its shape and finish.
- Regular maintenance will help keep your frames looking and performing their best.
At T.Harris Eyewear, we believe luxury deserves longevity. By caring for your frames properly, you can continue to enjoy the elegance, comfort, and confidence that define the T.Harris Eyewear experience.